If you are not satisfied with the provided solution of your complaint, you can reach out to State Bank of Pakistan (SBP) on below mentioned contact details:

 

Postal Address:

The Director Consumer Protection Department -

SBP 5th Floor, SBP Main Building, I. I. Chundrigar Road Karachi

  Fax Number: 021-99221160 & 99221154

UAN Number: 021-111-727-273  

 

  Email Address: cpd.helpdesk@sbp.org.pk

 

 

For Utility Bill Payment Related Complaints you may please reach out to State Bank of Pakistan on below mentioned contact details: 

 

Postal Address: 
Policy Officer (Utility Bills), Banking Policy &

Regulations Department, State Bank of

Pakistan, Karachi 

  Fax Number: 021-99212506 

 

Phone Number: 021-32453555

 

  Email Address: utility.bills@sbp.org.pk

 

 

For matters related to Politically Exposed Persons (PEPs):

 

Name: Aftab Iqbal Siddiqi | Joint Director | Banking Conduct and Consumer Protection Department

Postal Address: 5th Floor, State Bank of Pakistan Main Building, I.I Chundrigar Road, Karachi

Phone: 021-3245-5548, 021-99221935

Fax: 021-99221154

Email Address: aftab.iqbal@sbp.org.pk